Quality Heating & Plumbing in Cardiff and South Wales

Yes. Our team has extensive experience delivering combination projects that include both underfloor heating installation and bathroom fitting services. If you're planning to complete both projects in the same room, we often recommend scheduling the work at the same time. Doing so can reduce installation complexity, minimise household disruption, and improve overall project efficiency.

Ideally, yes - providing a floor plan in advance helps us design the underfloor heating (UFH) system accurately, calculate heat requirements and identify any potential installation constraints before work begins. If you do not have a floor plan, we can discuss the project and advise what alternative information, such as room dimensions, photographs or sketches, may be sufficient. We will ensure we have the information needed before finalising the system design.

Yes. Underfloor heating (UFH) areas adjacent to large areas of glazing, windows and external doors typically experience greater heat loss than interior areas. To maintain a consistent indoor temperature and improve comfort, these areas may require a different heating strategy, such as independent zoning, longer heating periods or adjusted control settings.

A wet underfloor heating (UFH) system that is slow to heat up may be affected by several factors. Common causes include incorrect control settings, low water flow rates, poor system balancing, air trapped in the pipework, insufficient subfloor insulation, or the natural thermal mass of the floor construction. Checking the manifold flow rates and ensuring the system is correctly balanced can often improve performance, but the most appropriate solution depends on the underlying cause. If the system continues to perform poorly, it should be assessed by a qualified underfloor heating engineer to identify and rectify any faults.

Not necessarily. The ease of installing underfloor heating (UFH) depends primarily on the type of UFH system being used, the subfloor construction and whether the installation is part of a new build or a retrofit. While laminate flooring is compatible with many UFH systems and is often straightforward to install over them, it does not inherently make the UFH installation easier. The flooring type has a greater influence on heat transfer, system performance and the floor installation method than on the complexity of the UFH installation itself.

Yes, we offer comprehensive warranties across our underfloor heating systems:

• Pipework: Lifetime guarantee

• Labour: 10-year guarantee

• Manifolds, thermostats and accessories: 10-year guarantee

If your boiler has already been installed, we would appreciate it if you could empty the boiler cupboard before our visit to provide clear access. Other than that, there is usually very little preparation required. We'll let you know in advance if anything else is needed, such as ensuring access to the work areas or moving furniture.

Absolutely. We pride ourselves on offering a complete, comprehensive service that takes care of every aspect of your underfloor heating project. This approach helps our clients avoid the hassle of coordinating multiple contractors and ensures a smoother, more efficient installation process. We can install most, if not all, flooring types and provide expert guidance on selecting flooring that works well with your chosen underfloor heating system, helping you achieve the best possible performance and finish.

Yes, we are currently accepting new bookings for both underfloor heating and bathroom fitting projects. Visit our contact page to book in your free, no obligation quote. 

This depends on the type of underfloor heating (UFH) system being installed and the existing floor construction. For conventional between-joist UFH systems, the floorboards often need to be lifted to allow insulation and heating pipes or components to be installed, although access may sometimes be available from below. By contrast, many overfloor UFH systems are designed to be installed above the existing subfloor, meaning the floorboards may not need to be removed. The most suitable installation method will depend on your property's construction and the type of UFH system selected.